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FAQ

What is Pinna Bianca?

 

Answer: Pinna Bianca is a premium lifestyle brand specializing in high-quality, ultra-comfortable hoodies, sweats, t-shirts, beanies, and other casual wear. Our mission is to provide clothing that feels like a second skin, allowing you to relax and stay focused on what matters most in your life.

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What does the name "Pinna Bianca" mean?

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Answer: "Pinna Bianca" is Italian for "White Fin." The name symbolizes elegance, purity, and strength, reflecting our commitment to creating clothing that helps you navigate life with confidence and ease.

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What materials are used in Pinna Bianca clothing?

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Answer: Our clothing is crafted from the finest, softest materials, including high-quality cotton blends that ensure comfort, durability, and style. Each piece is designed to feel luxurious against your skin, making it perfect for relaxing after a long day.

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How do I care for my Pinna Bianca hoodie?

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Answer: To keep your Pinna Bianca hoodie in top condition, we recommend washing it inside out in cold water with like colors. Use a gentle cycle and avoid bleach. Tumble dry on low or hang dry to preserve the softness and quality of the fabric.

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Do Pinna Bianca hoodies run true to size?

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Answer: Yes, our hoodies are designed to fit true to size. We recommend ordering your usual size for the perfect fit. If you prefer a looser, more relaxed fit, consider ordering one size up.

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Where can I purchase Pinna Bianca clothing?

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Answer: You can purchase our clothing directly from our website. We offer a seamless online shopping experience with secure payment options and worldwide shipping.

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What is the Hoodie Heist Challenge?

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Answer: The Hoodie Heist Challenge is a fun social media campaign where customers share pictures or videos of their partners "stealing" their Pinna Bianca hoodie. Participants tag us on Instagram and use the hashtag #HoodieHeist for a chance to win a free hoodie.

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How can I become a Pinna Bianca Ambassador?

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Answer: We’re always looking for passionate individuals to join our Ambassador Program. To apply, follow us on Instagram, share your Pinna Bianca story using the hashtag #PinnaBiancaAmbassador, and fill out the application form on our website. If selected, you’ll gain exclusive access to new products, discounts, and more.

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What is your return and exchange policy?

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Answer: We want you to love your Pinna Bianca purchase. If you're not completely satisfied, we accept returns and exchanges within 30 days of purchase. Items must be unworn, unwashed, and in their original condition with tags attached. Visit our website for more details on how to process a return or exchange.

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Do you offer gift cards?

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Answer: Yes, we offer digital gift cards that can be purchased on our website. They make the perfect gift for friends or loved ones who appreciate comfort and style. Gift cards are available in various amounts and can be used for any purchase on our site.

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